Contact ZwiftCalculator
Every message sent to zwiftcalculator@gmail.com lands in one inbox and I read all of it. I am Christian Lassen Dam, and I built the calculators on this site. There is no support desk behind me, which cuts both ways: you get an answer from the person who made the thing, but only if you tell me enough to work with.
Email me
There is no contact form here. The site is static with no backend, so a form would either be fake or hand your details to a third party. Plain email is the honest option.
zwiftcalculator@gmail.comPublisher details
Company
CLD Consulting
CVR: 45654230
VAT: DK45654230
Postal address
Krøyer Kielbergsvej 10
8660 Skanderborg
Denmark
Before you write
Two pages already answer most of what reaches my inbox. The FAQ covers how the calculators produce a number, what they assume about your setup, and where the estimates stop being reliable. The editorial policy covers how articles get researched, how corrections are handled, and who is allowed to influence what gets published.
If the answer is there, you save yourself a wait. If it is there but badly explained, that is worth an email on its own - tell me which sentence lost you.
What to include so I can actually help you
Five kinds of message arrive here. Each one needs different information from you. Pick the closest match and use the link to open a pre-filled subject line.
A calculator result looks wrong
This is the most valuable email I get, and the one most often sent without enough detail. Send all six of these:
- Your weight in kg, and whether that figure includes kit, shoes and bottles.
- The power you held, and whether it is average power or normalised power for the climb itself rather than the whole ride.
- The time the calculator predicted.
- The time you actually rode, taken from Zwift, ZwiftPower or your head unit rather than memory.
- Which climb: the Alpe du Zwift calculator, the Ven-Top calculator, or one of the others listed on the Zwift climbs page.
- Whether your trainer was in ERG mode or free resistance, and which trainer it is. ERG mode holds a target through the hairpins instead of letting power sag on the shallower ramps, and that alone can move a 12.2 km Alpe time by minutes.
Bike and wheel choice helps too. The Alpe estimate comes from a fitted curve, time_seconds = 148.60 × (W/kg)² - 1954.08 × (W/kg) + 8329.87, not from a physics engine simulating your frame. A regression describes what riders on the climb have actually done, so real rides that disagree with it are the only thing that can improve it. One well-documented mismatch beats ten emails saying it was way off. The regression methodology article shows how the fitting works.
Report a mismatchI think an article is wrong
Name the article, quote the sentence you are disputing, and say what you think the correct version is. Then give me something I can check: a Zwift release note, a ZwiftPower result, a course profile, a published study, or your own ride file.
Disagreement without anything checkable still gets read, but it usually ends in me asking for exactly that, so send it first. Confirmed errors get a dated correction note on the article rather than a silent edit, as set out in the editorial policy.
Send a correctionFeature or calculator request
Likely to happen: another climb added to the climb time calculator, an extra output on a tool that already exists such as pacing splits or a target W/kg, a clearer explanation of an existing number, or a comparison like Alpe against Ven-Top extended to another pair of climbs.
Unlikely: anything needing accounts, logins, saved ride history, a live Zwift connection, or a mobile app. The site is static by design. Tell me what decision the number would help you make, not just the feature name. A request framed as “I want to know whether to attack the Alpe at 3.2 or 3.5 W/kg” is something I can build for.
Suggest somethingPress, partnership or advertising
Questions about the method, the data behind a calculator, or who runs the site are welcome, and I am happy to be quoted or interviewed.
To be direct about the rest: no sponsored posts, no paid links, no paid reviews, no link insertions into existing articles. That is the policy, not a starting price, so guest post pitches chasing a followed link get no reply. The site carries display advertising, kept entirely separate from what the articles say - no advertiser sees a post before it publishes or changes one after.
Press enquiryPrivacy request (GDPR / CCPA)
Use “Privacy request” as the subject line so it does not sit behind the calculator mail; the link below fills that in for you. In the body, name the right you are exercising - access, correction, deletion, objection to processing, or opt-out of sale and sharing - and give me the identifier to search on. The address you write from is normally enough.
What happens next: I confirm receipt, tell you what data actually exists, and act within the one month the GDPR allows. In most cases the honest answer is that nothing is tied to your name, because the site has no accounts, no logins and no stored calculator inputs. Where third-party analytics or advertising cookies are involved, I will name the provider and how to reach them. The privacy policy lists all of that in full.
Make a privacy requestHow long a reply takes
This is a one-person site run alongside a mechanical engineering MSc and Ironman training, so expect a few days rather than a few hours. During exam periods or a heavy training block it can stretch to a week or more. Every message that needs a reply gets one. Some do not need one - if you send a clean mismatch report, the useful outcome is a better fitted curve, not an email back.
Please skip URGENT in the subject line. Nothing here is an emergency; it is a calculator. The one thing worth flagging fast is the site being broken or a calculator returning obvious nonsense - put “site down” in the subject and I will look as soon as I see it.
Who you are writing to
Christian Lassen Dam, 25, based in Skanderborg, Denmark. I am an MSc student in Mechanical Engineering at Aalborg University, training for Ironman Copenhagen, and a long-time Zwift rider who has ground out enough laps in Watopia to own the Tron bike. The site is published through my company, CLD Consulting, at the address above.
If you want the longer version of the background and how the tools get built, the author page covers me and the about page covers the site. If you just want to talk about a ride you are proud of, that is fine too. Those are the easiest emails to answer.